We deliver to you
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Hong Kong
- Free HK shipping over HK$500
- For orders under HK$500, additional shipping fees of HKD65 applies
- We ship within 2-3 business days
- Free for in store pick up
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Mainland China
- Free shipping over RMB¥500
- For orders under RMB¥500, additional shipping fees of RMB¥65 applies
- We ship within 7 business days
Frequent Questions
How can I get Panda Bakery products delivered to me?
We offer several delivery options:
- Food delivery platforms: FoodPanda and Keeta (covering Wan Chai, Causeway Bay, Admiralty, parts of Happy Valley, and parts of Central)
- Fresh pastry delivery: We use GoGoVan/Lalamove for local delivery of freshly baked products within Hong Kong
- Packaged items: For gift boxes and panda accessories, we use SF Express/JD Logistics
Which areas do you deliver to?
Through our food delivery platform partners (FoodPanda and Keeta), we currently serve Wan Chai, Causeway Bay, Admiralty, parts of Happy Valley, and parts of Central. For other areas in Hong Kong, we can arrange delivery through GoGoVan/Lalamove for fresh products or SF Express/JD Logistics for packaged goods and accessories.
Do you ship internationally?
Yes, we offer international shipping for our panda accessories and non-food items. Unfortunately, we do not currently ship food products internationally, but you can contact us athkpandabakery@gmail.comto explore options.
Can I cancel my order after payment?
Once an order is placed and payment is processed, cancellations are generally not accepted due to the immediate preparation of fresh products. Please contact us as soon as possible if you need to discuss special circumstances.
I'm interested in selling Panda Bakery products in my store. Who should I contact?
For partnership or retail channel cooperation opportunities, please email us athkpandabakery@gmail.comwith details about your business.
Do you offer corporate gifts or bulk orders?
Yes! We offer special corporate packages and bulk order discounts. Please emailhkpandabakery@gmail.comwith your requirements, and our team will provide you with options and pricing.
Can I arrange for a custom order?
We love creating custom panda-themed baked goods for special occasions. Please contact us athkpandabakery@gmail.comat least one week in advance to discuss your requirements.